St Charles County Ambulance District (SCCAD), Missouri’s ambulance service, has begun using Elite Electronic Patient Care Reporting (ePCR) and Billing Bridge software from ImageTrend.

The move is part of SCCAD’s plan to enhance its service delivery and district operations.

The ambulance service said it selected the ImageTrend software due to the need for a system that offers configurability, robust validation rules and offline functionality.

ImageTrend’s Elite for EMS is intended to simplify ePCR with tools for documenting, managing and analysing patient data.

Billing Bridge is designed to connect with electronic patient care reports and begins the billing process as data is collected, with the aim of ensuring faster billing cycles with more timely payments.

In a press statement, ImageTrend said that its solutions offer ‘configurability, robust validation rules, offline functionality, back-end reporting and the ability to run clinical reports’.

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The partnership also gives SCCAD access to ImageTrend’s collaborative network, which includes participation in user groups and ImageTrend’s annual Connect Conference.

ImageTrend president and CEO Patrick Sheahan said: “We are thrilled SCCAD has chosen us as their provider and now joins our client community.

“We look forward to providing them with innovative solutions and world-class service to meet their unique needs and help them continue their crucial work in serving the St Charles County community.”

Founded in 1975, SCCAD provides services such as 911 responses, inter-facility transfers and community safety initiatives to more than 410,000 Missouri residents.

The ambulance service employs a team of specialised paramedics who oversee hospital readmission avoidance, short-term surveillance, high-utiliser navigation, substance use disorder, behavioural health, chronic disease management and vaccinations.

SCCAD technology director John Yeast said: “SCCAD is enthusiastic to implement this multi-faceted software solution that will enable us to navigate the evolving world of mobile healthcare.”