Thomson Hospital Kota Damansara (THKD), the flagship hospital of TMC Life Sciences in Malaysia, has appointed T-Systems Singapore to accelerate digital transformation.

T-Systems will enable THKD’s digital transformation with the vision of improving patient experience and patient outcomes.

TMC Life Sciences executive director and group CEO Nadiah Wan said: “Our vision is always innovating and enhancing patient safety and experience.

“When we embarked on this expansion programme to add 400 beds, we decided to futureproof our offerings and embark on a digital transformation that would support our vision to provide patient centred services and integrated, value-based healthcare.”

THKD’s first phase of the digital transformation, which started last month, is expected to be completed in 2023.

At the hospital, T-Systems will implement SAP ERP and healthcare offerings SAP Patient Management and the SAP Cerner solution.

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It will also set up the medical group’s digital infrastructure on a public cloud.

T-Systems, which has supported 1,950 projects for more than 700 customers across the globe in the healthcare industry, optimised accessibility for THKD with a real-time dashboard.

Staff can remotely access medical records, manage patient experience, order supplies and expedite the billing process on this dashboard.

T-Systems healthcare director Andy David said: “Once the migration is completed, patients can receive their hospital bills within minutes instead of hours, which is a huge bonus to enhancing patient experience with THKD.

“Moreover, hospital staff can easily manage schedules, hospital equipment needs and supplies without consulting multiple sources, which results in bolstering the quality of care THKD can deliver for patients.”