Conifer Health Solutions (Conifer), a US-based healthcare service company, has entered into an agreement with Cheshire Medical Center to provide comprehensive revenue cycle management (RCM) services.

Cheshire Medical Center is a 116-bed, rural hospital affiliate of Dartmouth-Hitchcock Health (D-HH), based in Lebanon, New Hampshire.

Currently, Conifer offers end-to-end RCM services, which includes patient access, coding, account receivables management for D-HH’s academic medical centre, cancer centre, children’s hospital and a multispecialty physician group practice.

D-HH chief financial officer Dan Jantzen said: “Conifer Health has helped Dartmouth-Hitchcock Health achieve significant improvement in both patient satisfaction with billing-related issues and key revenue cycle financial metrics.

“We are pleased to be able to expand our relationship, as Conifer Health has proven itself as a trusted partner who can help us address today’s complex challenges, and help us succeed in the evolving healthcare market.”

D-HH has opted to Conifer Health, which will be providing patient access, coding and accounts receivable management services at Cheshire.

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According to D-HH, Conifer Health RCM services has demonstrated the ability to improve patient satisfaction as well as improve overall cash flow and operating margins across the system.

Conifer Health president and CEO Stephen Mooney said: “The expanded relationship between Conifer Health and Dartmouth-Hitchcock Health underscores our demonstrated commitment to revenue cycle excellence and our clients’ success.

“We understand the financial pressures and changing market demands facing hospitals and healthcare providers.

“Our solutions not only support reduced overhead costs, improved claims processing efficiency and increased coding accuracy, but they also advance our clients’ missions to deliver better outcomes at a lower cost while improving the patient experience and their overall access to care.”